Watch eBay allow the seller to continue to sell no matter what. IMO, even if many people complain in the future, it won't matter. A few years ago a seller was selling very uniquely faceted stones. After receiving a set of 2 stones, I next ordered 3 more and received 5 stones after waiting over a month. I was told it was an error and asked to forward the extras to their intended buyer, which I did (and was never compensated for postage, but assured I'd get it back with next order). In the meantime, I had ordered and paid for another set of stones (before paying the postage). They never arrived. I noticed no one else was getting their stones either. The seller reassured me over and over that they had been shipped. Ebay refunded my money and many others themselves and cancelled the seller when this happened to EVERY buyer for several weeks, with none getting their orders. A few months later, the seller was back under virtually the same name, with the exact same very unique stones. I wrote to eBay and Paypal. They let the seller continue to sell. I called Paypal. They thanked me and assured me they'd get rid of him. They didn't. I think he eventually did the same thing again and disappeared again, leaving them again on the hook for all those orders. Under the buyer protection, eBay is the one who ends up paying in this situation. Go figure.
19 minutes later -Sent: Friday, January 15, 2016 9:43 PM
To: Michael Hoover
Subject: Refund from 李 颍豪
李 颍豪 just sent you a refund Jan 15, 2016 21:43:08 PST
Transaction ID: 5WH649971C330252H
Dear Art in Stone,
李 颍豪 just sent you a full refund of $15.00 USD for your purchase.
If you have any questions about this refund, please contact 李 颍豪.
The refund will go to your PayPal account.
To see all the transaction details, please log into your PayPal account. It may take a few moments for this transaction to appear in your account.
Seller
李 颍豪
makeittobelee@hotmail.comNote from seller
None provided
Original transaction details
Description Unit price Qty Amount
100% Natural Green Hetian Nephrite Jade Bangle Bracelet "Handmade" A Grade
Item #: 121818244907 $13.00 USD 1 $13.00 USD
Shipping and handling: $2.00 USD
Insurance: $0.00 USD
Total: $15.00 USD
Refund to PayPal Balance: $15.00 USD
Invoice Number: PGW_22166050018
Sincerely,
PayPal
